FAQs

Do you offer international shipping?

Absolutely! Art has no boundaries and should be able to traverse across continents to find its perfect home. I proudly offer international shipping to bring the enchantment of my artwork to art lovers around the globe. Please note that shipping times and fees may vary depending on your location. For more details, kindly refer to the Shipping Policy or reach out to my dedicated customer support team (aka, me).

What is your return policy?

I want you to be absolutely thrilled with your purchase from me. If, for any reason, you are not completely satisfied with your artwork, please reach out to the customer support team (aka me) within 14 days of receiving your order. I will be happy to assist you with returns or exchanges. Kindly note that returned items must be in their original condition, and return shipping costs may apply.

Can I request a custom artwork or commission?

Absolutely! I love bringing custom visions to life. If you have a specific idea or concept in mind, I would be honored to create a one-of-a-kind artwork just for you. Custom orders and commissions allow me to infuse your unique story and personal touch into the art. Please reach out to me via email at hello@thecreativebutler.com so we can turn your vision into reality.

What’s your shipping policy?

I am committed to providing you with an exceptional delivery experience and I understand that timely shipping is crucial, and I want to assure you that I prioritize the efficient handling and shipment of your order.

Once you place your order, I immediately begins processing and packaging your artwork. Each piece is carefully wrapped and prepared for transportation to ensure its safe arrival within 2 business days of when your order was placed. I work closely with trusted shipping partners to ensure that your order is delivered promptly and securely.

While I strive to meet my estimated shipping times, please understand that occasional delays can occur due to unforeseen circumstances. However, I want to emphasize that such instances are rare and that I continuously monitor the shipping process to minimize any potential disruptions.

In the unlikely event that your shipment experiences an unexpected delay, I will proactively communicate with you, providing regular updates and working diligently to resolve the situation. Your satisfaction is of utmost importance to me, and I will do everything I can to ensure your artwork reaches you in a timely manner.